Privacy Policy

IDENTIFICATION DATA OF THE RESPONSIBLE FOR THE TREATMENT

  • Responsible for the treatment: RONERGY SERVICES, S.L.
  • CIF: B-27719665
  • Postal Address: Avenida de Astorga, 39  1º A – Polígono de Montearenas – 24401 – Ponferrada (León)
  • Phone: (+34) 987 415 773
  • E-mail: administracion@ronergy.com
  • Activity: wind maintenance and specialized technical training

INFORMATION TO USERS AND CONSENT

In accordance with the provisions of the European Data Protection Regulation (EU) 2016/679 and with Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, with the acceptance of this privacy policy the user You express your express, free, informed and unequivocal consent so that the personal data you may provide through the forms and means of contact that may be available or enabled on the website are incorporated into the company’s files. The person in charge of the treatment informs the interested parties that, as the current applicable regulations prescribe, the corresponding technical and organizational security measures have been applied to the personal data processing activities carried out, which have been implemented after having carried out the pertinent risk analysis.

INFORMATION ON DATA OF MINORS

The website owned by the company RONERGY SERVICES, S.L. They are aimed at users over 18 years of age, so the company will not collect information from people under 18 years of age through the web.

WHAT PERSONAL DATA IS COLLECTED?

Through the website we collect the identification data of the user and the data strictly necessary to be able to manage the queries and requests made through the forms and other channels or means of contact provided on the website. In no case will we collect or record sensitive personal data or specially protected data.

The personal data collected will be treated with the following bases of legitimacy:

  • The execution of a contract or commercial agreement formalized by the user with the company to enable the contracting of the services requested through the website
  • The user’s consent in relation to contact through the established channels to request information or make inquiries, and in relation to the sending of commercial communications, via mail, cookies or messaging systems.

WHAT IS THE PURPOSE WITH WHICH WE TREAT THE PERSONAL DATA COLLECTED?

The personal data collected by the data controller through the means of contact enabled on the website will be processed for specific purposes in each case and in accordance with what is indicated below.

Data obtained through the contact channels enabled: there is a contact telephone number and email to make inquiries, requests, suggestions or for professional contact with the company. In this case, the telephone or email will be used in order to respond to the requests received and send the information required by the user through the web, and only the data strictly necessary to attend to what is specifically requested will be requested and collected. by the user.

Data obtained for the processing and management of the inscription or enrollment in the courses given by the company: in this case we request the personal identification, contact and related data with means of payment strictly necessary to manage and enable the inscription in the courses requested by the user.

Data provided for receiving commercial communications: in this case, the data provided by the user will be used to manage the sending of information related to commercial communications that the user has expressly requested or whose sending has been expressly accepted in advance, as well as with in order to facilitate the revocation of the user’s consent, or their opposition to the processing of their data for the indicated purposes.

For the provision of services and content offered by the company through the website, RONERGY SERVICES, S.L. could at any time request personal data from the user through forms or other means of contact, in which case what is indicated in this Privacy Policy will apply.

FOR HOW LONG WILL WE KEEP THE PERSONAL DATA COLLECTED?

The personal data provided to the company responsible for the treatment will be treated in general while the relationship of provision of services that could have been formalized between the parties is maintained and the data is needed for the development of the activities of the company and the execution of the services collected in contracted by the user through the website, and as long as the deletion of the same is not requested by the user or the consent previously granted by the interested parties is revoked.

Regarding the personal data provided by users, once the contractual or commercial relationship has ended, the specific limitation periods provided for by the applicable legislation will apply in each case, with a generic term of 5 years for personal actions without a special term, of 6 years for invoices and accounting books of the company and 10 years in relation to the provisions of the Law on Prevention of Money Laundering and Financing of Terrorism (art.25). During the indicated limitation periods, the data will remain blocked and available only to authorities and public administrations, and once the data has ended, the data will be deleted.

WHAT IS THE LEGITIMATION BASIS THAT ALLOWS US TO PROCESS THE DATA COLLECTED?

The legal basis of legitimacy that allows us to carry out the processing of personal data collected through the website is based, in regard to the sending of the forms that may be enabled, on the express and informed consent of the interested party or his or her representative collected and granted in accordance with the conditions indicated in art. 7 of the European Data Protection Regulation, according to which the interested parties will have the right to withdraw that consent at any time. The person in charge informs that the data requested through the forms that may be enabled on the website will be strictly necessary to attend to the query or specific request made by the interested party.

In the case of personal data collected on the occasion of the contracting of the services marketed by the company, including those related to the training courses given by the company, the basis of legitimacy will be based on the execution of a contract or commercial agreement between the parties and for the purpose of enabling the contracting of the services requested from the company, and/or the development and management thereof.

In the case of sending commercial communications to the user, the basis of legitimacy for the processing of their data will be based on the express and informed consent of the interested party, collected and granted in accordance with the conditions indicated in art. 7 of the European Data Protection Regulation, according to which the interested parties will have the right to withdraw that previously granted consent at any time.

QUALITY OF THE DATA PROVIDED

The company RONERGY SERVICES, S.L. warns users that, unless there is a sufficiently accredited legal representation, no user can use the identity of another person and communicate their personal data, so that website users must take into account that they can only communicate their own personal data and that they are adequate, pertinent, exact, up-to-date and true.

Users will be responsible for direct and indirect damages caused to third parties or to the company for the use of personal data of another user, or for the use of their own personal data if they are false, erroneous, inappropriate, inappropriate or out of date.

Users who communicate personal data of third parties to the company must have the informed consent of the third party and in accordance with this Privacy Policy, and will be liable for it to the company and to the third party, exonerating the company from any responsibility in this regard.

WHAT ARE THE RIGHTS THAT CAN BE EXERCISED BY THOSE WHO PROVIDE US WITH THEIR DATA?

In accordance with the provisions of the European Data Protection Regulation (EU) 2016/679 and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, the interested parties will have the right to obtain confirmation as to whether RONERGY SERVICES, SL we are treating personal data that concerns you or not, as well as to exercise the recognized rights over your data.

Interested parties will have the right specifically to:

  • Request access to personal data concerning you
  • Request rectification or deletion of data
  • Request cancellation of data
  • Request the limitation of data processing
  • Oppose the processing of data
  • Request data portability

In the event that the interested party has given their consent for a specific purpose, they will have the right to withdraw the consent previously granted at any time, and without this affecting the legality of the treatments based on the consent granted prior to its withdrawal.

If the interested parties consider that we have not processed their personal data in accordance with the indicated reference regulations, and if they understand that we have not satisfied their request to exercise their rights, they may file a claim with the Spanish Data Protection Agency, if they wish. national control authority at the organization’s address at Calle Jorge Juan, 6 – 28001 – Madrid or in the contact channels indicated on the institution’s website , including the electronic headquarters https://sedeagpd.gob.es/sede-electronica-web/

For the exercise of all the rights indicated above, the interested parties may go to the contact addresses indicated above to request the application form provided by the company for this purpose in compliance with its legal obligations, a form that the interested party must accompany when it is presented or sending a copy of your DNI or equivalent document proving your identity and that of your representative, if applicable. The exercise of the rights will be free, and the request may be delivered by hand to the company’s staff, or sent by post or by e-mail to the indicated contact addresses.

The data controller informs the interested parties that it has established and implemented specific protocols and measures for compliance with the data protection regulations of Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation) and of Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights.

RIGHTS OF THE USER IN RELATION TO COMMERCIAL COMMUNICATIONS

The company RONERGY SERVICES, S.L. informs that users who have expressly authorized the sending of commercial or promotional communications via e-mail, SMS or any other equivalent or similar means of electronic communication, will have the right to oppose the processing of their personal data for commercial or promotional purposes, as well as the right to revoke the consent previously granted for this purpose, with the simple notification to the company in this regard and by sending an email to administracion@ronergy.com

TO WHICH RECIPIENTS COULD YOUR DATA BE COMMUNICATED?

The personal data provided by users will only be treated in general by those responsible for the company and by the authorized staff that may be hired at any time, and who will be required to formalize the corresponding confidentiality agreement and compliance of the duty of secrecy regarding the personal data to which he may have access in the performance of his duties within the company.

In general, data will only be transferred to third parties in cases of legal obligation, such as in the case of transfers made to Public Authorities and Administrations, State Security Forces and Bodies, and to Courts and Tribunals. Data transfers may also be made when this is necessary to enable the development of the services contracted to the company by the users and/or the services contracted to external providers, including banks and financial entities for the management of collections and payments, and the treatment managers, and always in this case within the framework provided for in the treatment manager contract formalized between the company and the contracted managers. The company undertakes in any case to inform the interested parties about the need to make extraordinary transfers of data to third parties to manage the provision of services so that the interested parties can express their consent for the transfer of data as a prerequisite for this is carried out.

In the case of international data transfers derived from the use by the company of tools, applications, programs or service providers, they will be carried out under the protection of international agreements in force at any time, standard contractual clauses and the Binding corporate rules that ensure that US and non-EU software companies comply with European data protection policies on privacy, secrecy and data security.

SECRET AND DATA SECURITY

RONERGY SERVICES, S.L. undertakes to use and properly process the personal data of users, respecting their confidentiality, and to use these in accordance with the purpose of said treatment, as well as to comply with its obligation to save the data and to adapt all measures arranged to avoid alteration, loss, treatment or unauthorized access, and in accordance with the provisions of current data protection regulations.

This website includes an SSL certificate, a security protocol that makes your data travel in a complete and secure manner, that is, the transmission of data between a server and a web user, and in feedback, is fully encrypted or encrypted. .

The company cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.

Regarding the confidentiality of data processing, RONERGY SERVICES, S.L. will ensure that any person who is authorized by the company to process user data, including staff, collaborators and suppliers, is under the corresponding obligation of confidentiality, whether legal or contractual.

When a security incident occurs, once RONERGY SERVICES, S.L. becomes aware of it, it will notify the user without undue delay and provide timely information related to the security incident and in any case whenever the user requests it in a reasonable way.

ACCURACY AND TRUTHFULNESS OF THE DATA

The user is solely responsible for the veracity and correctness of the personal data that they send and provide, exonerating RONERGY SERVICES, S.L. of any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, veracity, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information through the contact channels enabled on the web.

CHANGES IN THE PRIVACY POLICY

RONERGY SERVICES, S.L. reserves the right to modify this privacy policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In these cases, the changes will be announced on the website with due notice before they are put into practice.

Updated Privacy Policy dated February 11, 2021